Description
BD Fraud Shield is a complete fraud prevention and COD guard plugin for Bangladeshi eCommerce.
Designed specially for WooCommerce stores that face high COD returns and fake orders.
✅ Key Features
- Phone Intelligence → Validate 11-digit Bangladeshi numbers
- Address SDK (BD) → Standardize & fuzzy match addresses
- COD Guard → Block COD for risky customers (based on return rate)
- Internal Return Rate → Track success/fail % by phone, email, or address
- Base Frequency & Velocity Rules → Block spam/repeated orders in a short window
- Device/IP Guard → Limit orders from same device/IP
- Anomaly Detection (AI-lite) → Detect unusual order spikes
- Audit Log & Lookup (Customer Journey) → View detailed order history by phone
- Heatmap Reports (City-wise) → See which areas have the highest fraud %
- Cohort Analysis → Identify repeat risky customers
- Custom Rules (JSON Lines) → Define your own fraud logic
- Custom Notices (BN/EN) → Show warning/notice at checkout
- Prepaid Incentive Engine → Auto discount for prepaid orders
- Courier API (BETA) → External courier fraud data check
- Role-based Access → Give moderators limited dashboard access
- Export/Import Settings → Easily move between stores
- Webhook Integration → Send fraud alerts to CRM/ERP
📘 User Manual
🔑 Installation
- Download the ZIP file.
- Go to WordPress Admin → Plugins → Add New → Upload Plugin.
- Upload & activate BD Fraud Shield.
- On first install, you get 7-day free trial (no license needed).
🔒 License
- Go to BD Fraud Shield → License.
- Paste the license key you generated from Scaled License Manager.
- Click Activate.
- Trial and renew options are also available.
⚙️ Settings
- Core Protections → Phone, Address, COD Guard, Return Rate, Velocity, Device/IP Guard.
- Advanced Rules → Thresholds, Anomaly detection.
- Geo & Email → Country allowlist, block temp emails.
- Integrations → Courier API (BETA), Webhook endpoint.
- Customer Notices → Set Bangla/English warning texts.
- Prepaid Incentive → Enter % discount for prepaid.
- Return Statuses → Select which WooCommerce statuses count as “bad” (Refunded, Cancelled, Failed).
- Export/Import → Move settings between sites.
📊 Reports
- Visual Charts → Monthly orders & return rates (bar/line).
- Heatmap → City-wise fraud success %.
- Cohort → Repeat risky customers.
- Export PDF → One-click download for offline records.
🔍 Lookup & Audit
- Lookup (Phone) → Search by phone → see full Customer Journey timeline.
- Audit Log → Last 50 orders with details (phone, email, city, status).
📢 Checkout Side
- Shows “Protected by BD Fraud Shield” notice.
- Smart banner → Encourage prepaid orders.
- COD payment option is auto-disabled for risky customers.
- Prepaid incentive auto-applies a discount if enabled.
📌 Changelog — BD Fraud Shield
v5.2.2 (Final PRO)
- Fixed: License validation success/failure notices now display correctly.
- Stable release — safe for production use.
v5.2.1
- New: Anomaly Detection (AI-lite) – detect unusual order spikes.
- New: Heatmap Report (City-wise) – see fraud success % per city.
- New: Cohort Analysis – identify repeat risky customers.
- New: Role-based Access – moderators/managers get limited dashboard access.
- New: Webhook Integration – send fraud alerts to external CRM/ERP.
- New: Export/Import Settings – JSON configuration portability.
- New: Customizable Customer Notices (BN/EN) – checkout warning messages.
- New: Prepaid Incentive Engine – auto discount for prepaid orders.
- Improved: Settings page with “How to use” instructions under each option.
v5.0.0
- Major UI overhaul with grouped sections (Core, Advanced, Integrations, Customer, Export/Import).
- Inline instructions added for easier configuration.
v4.6.2
- Restored all pages: Rules, Reports, Lookup, Audit, About.
- Reports: visual charts (bar/line) + PDF export.
- Lookup: added Customer Journey timeline.
- Courier API marked as BETA in name only.
- About page redesigned with free tools CTA.
v4.6.1
- Fixed: Rules Page – JSON Lines editor with validation.
- Invalid rule lines are skipped and shown in notice.
v4.6.0
- Reports: Bar/Line charts + PDF export.
- Lookup: Customer Journey timeline.
- Courier API tagged as BETA.
- About page improved.
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