Scaled Exchange Orders – Customer Self-Service Exchange System (based Bangladesh)

Description

Scaled Exchange Orders is a WooCommerce extension specially designed for Bangladeshi eCommerce & D2C brands. It allows customers to submit product exchange requests directly from your website, without calling support.

👉 Perfect for fashion brands, lifestyle shops, and online businesses in Bangladesh who want to save time in return/exchange management.

🎯 Key Features

• Customer Exchange Form – Submit exchange request with Order ID, Phone, Products, Items, Reason, Desired size/color.
• Exchange Method – Choose Home Delivery (Inside Dhaka: ৳100 / Outside Dhaka: ৳150, extra items +৳30 each) or Office Exchange (Free).
• Dynamic Fee Calculation – Estimated charge auto-calculated before submission.
• Tracking Shortcode – Customers can track exchange status by Order + Phone.
• Admin Panel
  • Manage all requests under the Exchange menu.
  • Search by ID / Order / Phone.
  • Pagination (৫০ per page).
  • Export CSV.
• Customizable Settings
  • Multiple admin emails (comma-separated).
  • Policy text, exchange window.
  • Charge rules (inside, outside, extra items).
  • UI design (colors, width, radius, custom CSS).
  • Custom statuses (e.g., New, Approved, In Transit, Completed).
• Multi-Language Support – English + বাংলা.
• Backwards Compatibility – Older data with the pickup method automatically shown as Home Delivery.

How to Use

1. Install & Activate plugin.
2. Go to Exchange → Settings to configure:
   • Inside/Outside Dhaka charges.
   • Extra item fee & threshold.
   • Admin emails for notifications.
   • Exchange policy text.
   • Design & statuses.
3. Add form shortcode on any page:
   • [scaled_exchange_form] – Default form (language auto).
   • [scaled_exchange_form_en] – English form.
   • [scaled_exchange_form_bn] – Bangla form.
4. Add tracking shortcode on a page:
   • [scaled_exchange_track] – Simple tracking card.
5. Customers submit exchange → Admins get notified → Manage requests under the Exchange menu.

Changelog

= 1.5.1 = (Stable Release)

• Fixed activation fatal error (syntax).
• Final stable build with all features.

= 1.5.0 =

• Full rebuild with the best UI.
• Tracking shortcode redesigned.
• Admin search + pagination + CSV export.
• Custom statuses, multiple admin emails, and design settings.

= 1.4.x =

• Fee calculation fixed (numeric).
• Pickup renamed to Home Delivery (internal key delivery).
• Backward compatibility maintained.

= 1.3.x =

• Initial MVP release.
• Basic exchange form + policy.

Keywords:

• WooCommerce Bangladesh
• WooCommerce Exchange Plugin
• WooCommerce Return & Exchange Bangladesh
• Dhaka Exchange System
• Scaled WooCommerce Plugin