Privacy Policy

1) Scope

This Privacy Policy applies to Scaled websites, products, plugins, and tools (collectively, the “Services”). By using our Services, you agree to this policy.

2) Data We Collect

• Account & Contact: name, email, phone (if provided), billing/shipping address (for purchases).
• Usage: pages viewed, features used, device/browser info, approximate location (from IP).
• Support Content: messages, attachments, and feedback you share with us.
• Transaction Data: order IDs, items purchased, amounts, timestamps (payment details handled by the payment gateway).

3) How We Use Data

• Provide, operate, and improve our Services and customer support.
• Personalize content, features, and relevant recommendations.
• Process orders, payments, invoices, and notifications.
• Detect abuse, prevent fraud, and ensure platform security.
• Comply with legal obligations and enforce our Terms.

4) Legal Basis

Depending on your region, we rely on one or more legal bases: consent, contract performance, legitimate interests (e.g., to improve Services or prevent fraud), and legal compliance.

5) Cookies & Similar Tech

We use cookies and local storage to keep you signed in, remember preferences, measure performance, and improve UX. You can control cookies via your browser settings. Some features may not work if disabled.

6) Analytics & Tracking

We may use privacy-friendly analytics to understand feature usage (e.g., page views, session counts). These tools collect aggregated or pseudonymous data; we do not use them to identify you directly.

7) Payments

Payments are processed by third-party gateways (e.g., card or local methods). We receive limited transaction metadata (amount, status) but not full card details. Your use of a gateway is subject to its own policy.

8) Sharing & Third Parties

• Service Providers: hosting, analytics, email, support, and payment vendors—only as needed to operate Services.
• Legal & Safety: if required by law, to protect rights, safety, or prevent fraud/abuse.
• Business Transfers: in a merger, acquisition, or asset sale, data may transfer under the same protections.

We do not sell personal data.

9) Data Retention

We retain data for as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.

10) Your Rights

• Access a copy of your personal data.
• Request correction or deletion of inaccurate/outdated data.
• Object to or restrict certain processing; withdraw consent where processing is based on consent.
• Data portability (where applicable).

To exercise rights, email us at scaledbd@gmail.com. We may need to verify your identity before acting on a request.

11) Data Security

We use administrative, technical, and physical safeguards to protect data. No method is 100% secure, but we continuously improve our defenses.

12) International Transfers

Your data may be processed outside your country. Where required, we use appropriate safeguards to protect your information.

13) Children’s Privacy

Our Services are not directed to children under 13. If you believe a child provided personal data, contact us to remove it.

14) Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting on this page. If updates are significant, we’ll provide additional notice.

15) Contact

Scaled
Email: scaledbd@gmail.com
Website: scaledbd.com